Returns & Exchanges

Due to the nature of our products, we cannot accept returns on opened bottles. However, we are committed to your satisfaction and will replace any bottle that is corked or flawed.

Return Process

• 1.
  Contact Support

  Email our team within 30 days of purchase with your order number and the reason for the return.

• 2.
  Verification

  Our sommelier team may reach out to discuss the wine's profile to confirm if the bottle is technically flawed.

• 3.
  Secure Packaging

  If a return is authorized, repack the unopened or recorked bottles in the original protective shipping container.

• 4.
  Refund or Replacement

  Once received, we will issue a full refund to your original payment method or ship a replacement bottle at no cost.